✦ Available for New Opportunities

Aleisha
Sanders

Business Analyst · L&D Specialist · Change Maker
14 years of building bridges between people, process & technology.

Business Analysis Learning & Development Change Management Software Implementation
📧 aleishammoore@gmail.com 💼 LinkedIn 📍 Logan Reserve, QLD
AS
14
Years Experience
5
Roles Progressed
15%
Retention Boost
Profile

A professional who excels at bridging the gap between operational needs and functional solutions — driving measurable outcomes through a proactive, people-first approach.

15%
Staff Retention Boost
Built training libraries & eLearning modules that meaningfully reduced staff turnover.
200+
Per Training Session
Designed high-capacity sessions for Trade Associations at scale.
100%
Mentee Retention
All mentees requested to continue beyond the formal program — a testament to impact.
Career Journey

A Story of Progression

🔍
Mar 2018 – Mar 2026
Business Analyst
Simpro Software
Led end-to-end business analysis partnering with clients and stakeholders to bridge business needs with tailored solutions. Conducted in-depth workflow analysis and requirements gathering, led corporate client project management, and supported UAT & regression testing.
Requirements Gathering Stakeholder Management UAT Project Management
🎯
🎓
📚
Nov 2016 – Mar 2018
L&D Coordinator
Simpro Software
Designed and delivered a comprehensive training library with eLearning modules via Articulate 360 — contributing to a 15% reduction in staff turnover. Implemented and administered the global LMS, and served as Product Subject Matter Expert for fortnightly product releases.
Articulate 360 LMS Admin eLearning Design Product SME
🚀
Jul 2015 – Dec 2016
Software Implementation · Inside Trainer
Simpro Software
Delivered end-to-end software implementation and client-facing training across QLD and Melbourne — onsite, online, and at scale including sessions for 200+ attendees. Built the training function from the ground up with scalable frameworks, and mentored new team members over their first 6–12 months.
Change Management Client Training Workshop Facilitation Mentoring
⚡
🛠️
💻
Jun 2013 – Jul 2015
Support Technician
Simpro Software
Delivered client technical support, mentored new staff, and contributed to the internal knowledge base documentation — becoming a go-to resource for complex queries.
Technical Support Knowledge Base Staff Mentoring
🌱
May 2012 – Jun 2013
Receptionist
Simpro Software — Where it all began
Provided front-of-house and administrative support. Promoted internally within just 13 months based on performance and initiative — the spark that lit a 14-year journey at Simpro.
Administration Internally Promoted
🌟
Before Simpro
📄
Document Setup Coordinator
G.P. Network
Jun – Nov 2011
6-month international contract managing lottery document setup including multi-language support.
🛒
Checkout Supervisor & Staff Trainer
Progressive Enterprises (NZ)
Mar 2004 – Mar 2011
Progressed from Checkout Operator to full-time Supervisor over 7 years, delivering staff training and leading daily operations.
Skills & Tools

The Full Toolkit

🧩 Core Skills
Business & Gap Analysis Requirements Gathering Process Improvement Change Management Stakeholder Engagement Project Management
🎓 L&D Expertise
eLearning Development Training Design & Delivery LMS Implementation Instructional Design Software Implementation Mentorship & Coaching
🛠 Tools & Technologies
Salesforce
Jira
Confluence
Articulate Rise
Storyline
TOPYX LMS
Slack
MS Office
Google Workspace
Company Engagement
🌍
Global ERG Co-Leader
Co-led a company-wide Employee Resource Group with overseas leadership, curating professional development sessions for a global audience and fostering cross-border collaboration.
Global Reach
🤝
Strategic Mentor & Success Coach
Selected to provide technical guidance and cultural integration for new hires. 100% of mentees — including interstate staff — requested ongoing mentorship beyond the formal program.
100% Retention
🎯
Onboarding Program Facilitator
Orchestrated and delivered 1-week induction programs for new cohorts. Consistently recognised as "highly regarded" with top-tier engagement scores across sessions.
Top-Tier Scores
Education
🎓
Diploma – Computer & Information Science
Auckland University of Technology
2007 – 2009
📖
Business Analysis Fundamentals
Udemy — Continuous Learning
Professional Development